Frequently Asked Questions
Find answers to common questions about our products and services.
Our MOQ varies by product type. For stock bags, the minimum is 5,000 pieces. For custom printed bags, the minimum is typically 10,000 pieces. Contact us for specific requirements.
Standard lead time is 15-25 business days after artwork approval. Rush orders may be available — please inquire with your sales representative.
Yes, we provide free stock samples. For custom printed samples, there is a small fee that will be credited toward your first order.
We accept AI, PDF, PSD, and CDR files. All artwork should be in CMYK color mode at 300 DPI or higher. Our design team can also help create artwork from your brand guidelines.
We accept T/T (bank transfer), PayPal, and Western Union. Standard terms are 30% deposit with balance before shipment. For established clients, we offer flexible payment terms.
Still Have Questions?
Our team is here to help. Reach out and we'll respond within 24 hours.